
Find answers to common questions about ordering, shipping, products, and more.
We accept bank transfer payments. After placing your order, you will see our bank details (PAYID, BSB, and Account Number). Please use your order number as the payment reference.
Express shipping takes 2-4 business days. Standard shipping takes 5-8 business days. Free express shipping on orders over $250.
Yes, all our peptides are HPLC tested for purity (99%+). Certificates of Analysis are available upon request
Peptides offered by Auspeplabs are legal for purchase and use by qualified buyers for laboratory research purposes, in accordance with federal and state regulations. They are not intended for human or veterinary use.
Research peptides from Auspeplabs are best stored in a cool, dry environment, away from sunlight, moisture, and extreme temperatures. For additional storage guidance specific to your product, contact the Auspeplabs support team after ordering.
Physical Shifting is Normal: Standard shipping and handling vibrations can cause the cake to crack, crumble, or break into smaller pieces inside the vial.
Quality is Unaffected: This fragmentation is a normal characteristic of freeze-dried products. It does not mean the peptide has degraded or lost its chemical purity.
Performance Remains the Same: As long as the vial's seal is unbroken and uncontaminated, its visual appearance won't impact its effectiveness for research. The powder will still dissolve normally when reconstituted.
Note: If a vial arrives physically broken, unsealed, or otherwise compromised, please contact our support team immediately with your order and batch details for assistance.
As per the disclaimer, all peptides and compounds sold by AusPepLabs are strictly for laboratory research use only. They are not intended for human consumption, therapeutic, or veterinary use.
Based in Adelaide, South Australia, AusPepLabs operates a local fulfillment center to ensure high-quality service for our domestic market. By managing all storage, processing, and shipping directly from our Adelaide facility, we maintain tight control over inventory and order efficiency.
We currently ship Australia-wide only.